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FAQ

How will I receive my digital purchase?


The digital purchase will land in your inbox once the payment is cleared and your order is processed. You can then download the file and use it for your personal needs.

Do you accept returns/issue refunds?


Digital products are intangible products, pdf downloads, resource material, and online content. Since your purchase is a digital product, it is deemed “used” after downloading and opening and all purchases made on this site are non-refundable and exchangeable. Since the products made available here are intangible, there is a strict no-refund policy. For more details, visit our return policy page here.

Can I resell or distribute your content/tools?


No. All products are licensed products and cannot be sold, distributed, or shared. For more details, visit our policy page here.

For whom are these templates/resources best suited?


Our resources are best suited for upcoming entrepreneurs, small mid-size social media management teams, personal brands, app thinkers, influencers, small mid-size companies in need of overall branding and design services.

How will this digital marketing strategy template help me and my business?


We’re living in a digital era. Ignoring the strength of a strong digital presence will only make you lose lucrative opportunities in the market. Through our creative digital marketing template services, a brand can catch hold of the pool of active internet users. By being active on various digital channels, a brand can leverage the reach of the internet to generate more traffic to the website. It is of utmost importance to position the brand in the minds of potential customers in a creative way.

Who owns the copyright for the templates after I purchase and make edits?


For all our digital products, Design Space owns the copyright of them. For more details, visit our policy page here.


Can you make a custom template, pre-made kits, diagram, or shape?


In today’s ever-evolving world, we know that the needs of each brand are different. Hence, we provide customized/personalized services of templates, designs, and shapes. Our agency is equipped with the requisite expertise from tools to strategies to anything required to elevate your brand’s presence online. At Design Space, we provide personalized and expert help, even in the case of templates. Backed by a proactive and fun-to-work-with team that holds the experience to help you with your marketing needs.

The process is as simple as A-B-C. You can reach out to us at Hello@designspace.agency, and we will set you up for success!

I am having trouble with my order- how can I get help?


In case you face trouble with your order, you can reach out to us at Hello@designspace.agency, and get your issues resolved at the earliest.

What other services do you offer?


Some of the other services we offer are hosting services, digital signage, commercial design: signage. Alongside, we have a series of online courses including branding, self-development, human empowerment.

Do you also have any done-for-you services?


All our services, from hosting services to digital signage, are done-for-you services. Write to us at Hello@designspace.agency to know more or you can visit our services page here.

How can I get in touch about the services?


For services and contact info, write to us at Hello@designspace.agency.